Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. Passengers who were still sleeping as breakfast service began were served later without any fuss. WestJet has a good inflight-entertainment system on the 787s, presented on a large, pivoting 13.5-inch touchscreen and with headphones providing decent sound quality. Earlier this year, WestJet unveiled the liveries and interiors of their new Boeing 787 Dreamliner aircraft, including a brand-new international business class and premium economy product. The seatback in front contained the usual literature, including the airline’s own not terribly exciting onboard magazine, plus headphones and an amenity kit. There are 16 seats in business and 276 in economy. Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. The tray table extended smoothly from the other armrest, right under the electronic dimming controls peculiar to 787 windows, with the pull of a small lever that eliminated the need to fish awkwardly for a handhold. Premium passengers also received amenity kits. Laid out in a 2-3-2 configuration, far roomier than 3-3-3 in coach, it’s a beautiful, elegant cabin, with WestJet’s shades of blue, green and gray the dominant color notes, and the airline’s stylized maple-leaf logo on the back bulkhead. The toiletries all had a strong fragrance, which might not be to everyone’s liking, but that’s a problem with most airlines and most hotels. Arranged 2-3-2, there are 28 slick seats here. The Aspire Lounge was decent, with a fair selection of food and beverages. Best seats in the plane. Fly WestJet's inaugural Boeing 787-9 Dreamliner flight from Toronto (YYZ) to Calgary (YYC) in Premium Class. Could not connect to the internet on the inflight Wi-Fi. Flight WS3 was operated that day by a 787 with the registration C-GURP, identifying it as the second delivered to the airline. A RED VENTURES COMPANY. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). © 2021 THE POINTS GUY, LLC. In typical premium economy fashion, the recliner seats will feature 38-inches of pitch and 19 inches of width. On review flights by TPG staffers, WestJet has consistently behaved like a full-service airline — and a good one, at that. It exuded, however, a bit of the shopping-mall feeling you get at airports all around the world these days. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Flying on partners such as WestJet is a good strategy to meet the spend requirements to qualify for Delta elite status, and it helped me qualify again for Platinum Medallion status for 2020. It featured a height-adjustable headrest, with wings that cradled my head in place and actually stayed put. I would have had plenty to watch on a flight twice as long. The two flight attendants serving our cabin were off to a good start when they brought out trays offering prosecco or orange juice as a welcome drink immediately after boarding was completed. The introduction of these cutting-edge aircraft into their fleet signals the transformation of Canada’s second-largest airline from a low … WestJet has a fairly premium-light configuration on their 787. I would like to subscribe to The Points Guy newsletters and special email promotions. The smiling, solicitous flight attendants serving premium economy were happy to explain the seat controls and the entertainment system. Forty-five minutes later, we touched down smoothly, with reverse thrust kicking up a small storm on the wet runway. This means that no advice is given or implied and you are solely responsible for deciding whether the product is suitable for your needs. A bottle of spring water was on each armrest. The announcement from the flight deck as we began our descent into Gatwick was a perfect summation of the overall experience: warm, friendly and to the point. At boarding, pillows and blankets were waiting on each premium economy seat. WestJet has a total of 10 on order, all of the 787-9 model, the middle of the three 787 siblings by size. Sign up for the free daily TPG U.K. newsletter for more airline news! The Points Guy UK is a trading name of Red Ventures Services Ltd, registered in England and Wales No. Economy. The other major Canadian airline besides Air Canada is onto something and making solid profits, with fast-growing revenue. WestJet has a good inflight-entertainment system on the 787s, presented on a large, pivoting 13.5-inch touchscreen and with headphones providing decent sound quality. Related: The best cards for Priority Pass lounge access, The Premium Plaza, one of the two at YYZ, isn’t a top-notch lounge, but on this visit did its job well enough. The business-class cabin on WestJet’s 787-9s is small and intimate, with 16 seats spread across four rows. Fly in a spacious pod on our 787 Dreamliner. “On behalf of Captain Brian, thanks for flying the Dreamliner with us. For an explanation of our Advertising Policy, visit this page. Just 25 minutes later, the crew took the trays, and after 10 more minutes turned off the cabin lights. With the cabin kept at a cold enough temperature to keep most American passengers (used to air conditioning at full blast) happy, that good blanket came in handy. See, BREAKING: UAE is removed from travel corridor immediately, Bahamas blowout: Inside the Â£12,000-per-night Four Seasons villa fit for royalty, American Express dropping 1 hotel elite status benefit from the Platinum Card. Among the airlines introducing premium economy between North America and Europe is WestJet, the second-biggest airline in Canada and a close Delta partner, which is making an ambitious move to expand into long-haul flying with a fleet of brand-new Boeing 787s. I suspected I was not the only one thinking of flying WestJet’s Premium class again. These were branded by Rocky Mountain Soap and contained socks, an eye mask, earplugs, lip butter and an CA$11.50 (about £7) voucher for hand cream from the company’s site or store locations. Checking in on the WestJet app was intuitive and painless. WestJet got the meal-service flow perfectly right on this flight. Take away the distinctly Canadian touches, like the Tim Hortons coffee shops and the bilingual signage, and T3 at YYZ could be an airport terminal anywhere. All its Dreamliners feature a true premium cabin, as well as a business class with lie-flat seats that made a good impression on our reviews editor, Nick Ellis. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This year it stepped that up with the delivery of four B787-9s, scheduled for daily Toronto-Gatwick flights year round, as well as … We may receive compensation when you click on links to those products. Not all airlines put logos on napkins, but WestJet did. “Good morning, I’m First Officer Tom,” the voice came on the P.A., telling us we could stretch our legs one last time. Join us on a tour through the cabin of our brand new 787 #Dreamliner. More and more airlines are offering true premium economy on long-haul flights. The announcement from the flight deck as we began our descent into Gatwick was a perfect summation of the overall experience: warm, friendly and to the point. Does WestJet’s premium economy — marketed simply as Premium (or Privilège in French) — prove as good as its biz class? On review flights by TPG staffers, WestJet has consistently behaved like a full-service airline — and a good one, at that. Just over 8 months old, this was a gleaming bird, with seats and fixtures that looked and felt new. And you also get two dedicated bathrooms, not shared with coach. This post contains references to products from one or more of our advertisers. The buttons were between the stowed remote control and the storage cubby, the latter a perfect place for glasses, phones, tablets and other small objects. A new level of comfort, proving that the joy really is in the journey. The New York-Toronto-London itinerary netted 4,076 Medallion Qualifying Miles and $786 Medallion Qualifying Dollars in my SkyMiles account, as well as 3,932 redeemable miles. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. Our crew is awesome people, and we look forward to having you with us again real soon.”. Hot towels were distributed and picked up about 10 minutes before pushing back from the gate, and we were airborne on schedule at 10:20 p.m. For example, 60,000 points are worth $750 toward travel. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The design was created by London-based PriestmanGoode and draws on Canadian themes. All the essentials, minus a toothbrush/toothpaste combo. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09 (£431), a very good deal for a true premium economy across the Atlantic. And you also get two dedicated bathrooms, not shared with coach. Premium economy is arranged in a 2-3-2 configuration across four rows, and if I were travelling on the WestJet 787 and couldn’t snag a business class seat, then these seats certainly wouldn’t be a bad backup option – especially if flying as a couple and sharing one of the twin seats … We have flown WestJet now in every class of service, and every time has been a positive experience, including in coach. It was quiet, had plenty of room to sit and a perfectly good buffet — the jerk chicken was, in fact, excellent — plus fast Wi-Fi. *Bonus value is an estimated value calculated by TPG and not the card issuer. All its Dreamliners feature a true premium cabin, as well as a business class with lie-flat seats that made a good impression on our reviews editor, Nick Ellis. The WestJet 787 has a snack area that is cleverly carved out just behind the Premium Economy cabin. Little bits of courtesy like that were sprinkled throughout the service. WestJet installed just 16 Business Class seats in a 1-2-1 reverse herringbone configuration, and therefore there’s just a partition between the classes rather than a galley, which would naturally be where … Business and Premium boarded together in the first group, a nice touch for passengers in the latter class, who definitely could feel they were getting some privilège indeed. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Almost unheard of! With such chop-chop service delivered with a smiling attitude, I didn’t really care that the cheese tray I’d just had was middling. WestJet premium economy tickets don’t give you access to a lounge, and the airline doesn’t have proprietary lounges — it’s currently building its first one in Calgary — but I could access the Premium Plaza lounge in Terminal 3 as a Priority Pass member. Note that two were Canadian wines, a fitting choice from a Canadian carrier. The foul weather outside couldn’t dampen the spirits in the cabin; we had just crossed the Atlantic in the hands of a nice crew, aboard a beautiful new airplane, in pretty good seats. The two flight attendants serving our cabin were off to a good start when they brought out trays offering prosecco or orange juice as a welcome drink immediately after boarding was completed.
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