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post webinar survey questions

How would you improve the pre-training phase? Some opt to send out post webinar survey questions via email. On the Poll page, choose the type of poll you'll l… These cookies will be stored in your browser only with your consent. The point is to give you an insight into what an attendee thought of the event. Clear, easy-to-answer questions are key to a strong survey. But there’s more to it than that. Web survey powered by SurveyMonkey.com. In this post, we’ll examine the concepts behind giving surveys and offer ten sample survey questions that could form part of a training effectiveness survey. 2. Include Essential Survey Questions. They ask you to respond with one answer to the given question. OK Question Title * 2. 1. Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. Are there any topics you’d like us to cover in future events? To get valuable feedback from your post webinar survey questions, you need to be asking the right questions. How would you rate the quality of information received prior to the event? Do you plan to attend another event in the future? Therefore, be sure to thank them once the survey is complete.Â. Asking questions about the speakers will help you determine who to feature on future webinars. Open-ended questions Here are some examples of each of these types of questions that you may find in a post-training survey. This granularity is more helpful than did everything work okay? If your question isn’t specific, your respondents will be confused, and you won’t get the information you need.Â, Furthermore, keep your questions short. Please complete the brief survey below. Multiple-choice questions will give you more detailed feedback about your webinar. Asking the right questions is key to getting useful answers. Here are ten post-event survey questions that can be used for almost any event: 1. In this post, I will share a few reasons why we believe polls are important. 3. How did you hear about this event? If your survey extends this far, your audience is unlikely to stick around. You can learn about more about me over at the about page :). What was your favourite thing about the event? How satisfied were you with the event? It’s less likely that respondents will want to answer a long-winded question.Â. Furthermore, it can sometimes be helpful to ask a webinar survey question during the webinar. At the end of your survey, tell your respondents when your next webinar is. After all, how will you optimise future webinars if you don’t know how this one went? And post webinar surveys with good post webinar survey questions are very useful for checking the effectiveness of the webinar … So you’ve held you’re webinar. Write a short thank you email, with the webinar replay and make a polite request for feedback. You can use the feedback in your. You also have the option to opt-out of these cookies. From the Dashboard, either create a new webinar or open an existing one. This is an important question style to use if you’re looking for highly specific feedback. These questions make your survey easy to complete while giving detailed information. With live events cancelled for just about everyone, more and more businesses are re-allocating their events budgets into digital channels—especially webinars. Log in to your account at https://global.gotowebinar.com. What the webinar too short, too long or the right length? Ask how was the registration process? 3. Scroll down and click the “Branding” tab. Generalities won’t arm you with the detail that can help improve your next live event. Create a process, use the post webinar survey questions from this guide and send it out. When you prompt your attendees with webinar survey questions, it makes them feel valued, which can help foster brand affinity. People are pressed for time, which is why brief surveys tend to have higher response rates. Your submission has been received! Click Account Management, then select Account Settings. 7. Webinar is becoming a more and more popular marketing tool to generate leads and increase sales in a business organization. 2. We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). To do so, ask different styles of questions that speak to different aspects of the webinar. Survey questions during the webinar can help guide the second half of the webinar, and make it more useful for your attendees. Did the webinar improve your {subject of webinar} skills? Your feedback will provide us with valuable information in producing future webinars. (dropdown list of options) 3. How they rate the technical side of the webinar – they can let you know about issues you were unaware of during your webinar, e.g. It’s also just good business etiquette. He can be contacted at matt.speiser@knotch.com. For example, in a recent webinar, we asked our attendees the question “What are you doing with your events budget from now until the end of June?” Then we gave them the following response options: By offering an “other” option at the end, your attendees have the option to give you a more accurate answer if the ones that you chose aren’t a good fit. Closed-ended questions 5. It should also include questions about the pre-training phase. Project WET Foundation : 1. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — what areas you’re most eager for feedback in. On the flip side, they do take more time to analyze because you either need to review them manually, or use a technology that can look for specific phrases in the answers. Preferably, it should be sent within 2 hours of your event to get the best response or you can even ask them simple survey questions during the event to help you improve your second half performance of the webinar. If executed properly, post webinar survey questions will tell you if you met your attendees’ expectations, and what needs to be improved for next time. To do this, you need a variety of different styles of questions. (Yes/No) 2. These questions can be useful for gauging high-level sentiment about the webinar, as well as gathering demographic information about your audience. To enable the post meeting feedback survey feature for all members of your organization: Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. Ratings questions 4. Were the course’s title and description easy to comprehend? To start, it’s usually helpful to leave “other” as the last option so users can type in their answer if the pre-set options don’t match how they feel.Â. Real Estate Forms. 2. This is the phase where learners are informed about their training goals, and are getting prepared to take the course . There are a number of possible ways to have respondents answer questions. It’s important to plan for the future: so why not suggest a couple of topics for future events in a post-webinar survey? Why offer a survey? You need to write your questions based on the exact information you’re looking to get. Don’t ask questions about broad concepts or ideas. Scroll to the bottom of the page and click the Polls/Survey tab. Remember that your post-survey questions must be emailed to your audience while your webinar is still fresh in their minds. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This is an easy way to gather some early registrations. Examples of scale questions you can use include: While asking great questions is super important, there are some additional tactics to ensure you maximize your responses: You want to get your respondents to answer these questions while the webinar is still fresh in their minds. Therefore, we recommend asking your post webinar survey questions when the attendee leaves the webinar, or at the latest, two hours after the webinar ends. Please rate the following statements based upon your experience at the PPCP webinar. 4. But that’s not where the conversation should stop. Necessary cookies are absolutely essential for the website to function properly. Tech issues can occur during your webinars and they could ruin an audience member’s experience of your webinar. This question type usually leads to really helpful insights. It’s important to remember that ANYTHING you add beyond this will reduce your completion percentage. In another life, he worked as a journalist at Business Insider and NJ.com. Polls and Surveys You Should be Using for Your Webinars Webinars are only as great as your ability to interact with your audience. Typeform (free version up to 100 responses per month), Surveymonkey (free version – up to 100 responses per survey) and they have a. Structuring & Sending Post-Event Surveys. Create a process, use the post webinar survey questions from this guide and send it out. This helps your webinar attendees feel valued. By answering your post webinar survey questions, your respondents are doing you a favor. But asking any questions won’t give you the insight you need to improve. The information you gather is invaluable for future events. With this simple question, I’m able to narrow down what worked and what didn’t work. Most importantly, I’m able to the guesswork out of figuring out what the majority of attendees really wanted from the webinar. Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. Here are some sample questions: 1. What time of the day works best for you for the next webinars? Something went wrong while submitting the form. How likely are you to recommend our webinar on a scale of 1 to 10? In this guide, we’re going to explain to you the importance of post webinar survey questions, how to create your own, and how to measure the overall success of your webinars.Â. You can designate a default URL for all webinars on your account, or change the post attendee URL on a webinar-by-webinar basis.Â. This website uses cookies to improve your experience. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). Tip #1: Keep your post-event survey short. Such questions should always be optional, no matter how helpful the answers could be. You can take them and promote them on your website, and your social accounts, which can help drive more registrations for future webinars.Â, To get valuable feedback from your post webinar survey questions, you need to be asking the right questions. 4. Most webinar platforms will include some form of automated email follow-up system. Or, did the webinar platform work fine in their web browser? The powerful thing about a survey like this is that I can send this as a pre-webinar survey as well as a post-webinar survey. Hey I'm Ryan. Knowing how people feel about your webinar will help you fine-tune your approach and grow your audience. You hear us talk a LOT about the importance of post-event surveys - and we stand by that. Webinar Post-Survey. It’s better to be specific than general. However, if you’re hosting your webinar with Zoom, as more companies have been doing, we recommend using their “Post Attendee URL” feature. These cookies do not store any personal information. Your questions should gather quantitative data and demographic information, and qualitative feedback (sentiment about the webinar). Ask follow up questions about the most important aspects of the event, like the keynote speaker. Question Title Scale questions are easy to answer and provide valuable data. Be sure to leave an “other” option to capture answers you may not have thought about. Instead, the respondent is free to type in whatever answer they please. Thank you! These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Asking attendees post webinar survey questions can also help you better understand your audience, and their needs, which tells you if you’re really attracting the right personas. Here ar… Learn how to launch a poll, show poll results and create polls in session. Positive reviews are a great way to show that your webinars are worth taking part in for future events. Not only that, but it will get the best response rates in this timeframe. If you’re strategic in how you ask your questions, you can also uncover new topics to talk about in your webinars. During Webinar Questions. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Click “Edit” next to “Post Attendee URL.”, Enter the URL that you want attendees redirected to for this specific webinar.Â. OK Question Title * 3. He previously contributed to content marketing efforts at Google and Fundera. quality of sound, spelling mistakes in the presentation, etc. Knotch also uses response based targeting to push your respondents to the next most valuable step in the customer journey. I'm the guy behind Marketer Abroad. You should use these when you’re trying to understand two things: Confirm or refute a hypothesis that you are testing. As a best practice, we ask at least one question to our attendees during our webinars. (scale from very satisfactory to unsatisfactory) 4. That’s where post webinar survey questions come in. Your questions should gather quantitative data and demographic information, and qualitative feedback (sentiment about the webinar). Note: If scheduling a webinar with registration or without registration, first configure the webinar's settings, and then click Schedule before proceeding. By asking post webinar survey questions.Â. After you close a poll, you can choose to show the poll results immediately to everyone or at a later time during the session. What to ask varies depending on the topic of your webinar and your audience. You should aim to send this survey within 2 hours of the webinar so that it is still fresh in the mind of your audience. Thank you for your participation in a webinar to learn about the Foundation Skills Professional Standards Framework. It is mandatory to procure user consent prior to running these cookies on your website. This category only includes cookies that ensures basic functionalities and security features of the website. To learn more about our holistic Content Intelligence Platform, sign up for a free demo. In all honesty, you don’t need much: This is a perfectly serviceable webinar survey (as long as you actually read the submitted comments). Question #39. The key learning you want from your survey is to understand how it went. Attendee feedback lets you know if what you’re doing is working, and how you can improve. Whether it is positive or negative doesn’t matter. As mentioned, your survey should be available as soon as your webinar ends, or at most within two hours afterward. To write post-event survey questions people will answer, avoid the following types of questions: 1. Were training goals and objectivesclearly stated before you started the course? But asking any questions won’t give you the insight you need to improve. This website uses cookies to improve your experience while you navigate through the website. So, it’s best to keep your survey between one and ten questions if possible. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. When asking multiple choice questions, there are a few best practices to keep in mind. What types of questions should you include in your webinar survey? Enabling post meeting feedback survey Account. Your survey should generate a variety of different feedback to assess satisfaction. ... As you can see on the home seller information sheet demonstration, seller information form has sample question fields and you are able to change or add new field and make your form more elaborative and suitable … Great work! You can also ask respondents what their favorite aspect of the webinar was, what ideas they have for future webinars, what was the most interesting thing they learned, or what would influence their decision on whether or not to attend the next webinar. 90% of individuals who attend a Knotch webinar say they find it helpful. 2. Are there any tech issues you are experiencing? We'll assume you're ok with this, but you can opt-out if you wish. Maximize public participation in future events by finding out what keeps people coming back for more. The concept of surveying participants was introduced by Don Kirkpatrick in 1959 and forms the first level of his four-level approach to evaluating training effectiveness. Oops! Tip #2: Start your event survey with a general question Post-webinar survey Question Title * 1. Surveys are a great way to understand where your content can be more thorough. We would value your responses to these evaluation questions. The goal is to gather different types of feedback to understand your overall performance. Just to give you an example, if the customer is completely unhappy, why even bother asking if he or she’d be interested in a new webinar. For example, if you’re trying to attract marketers to your webinar, you can ask your webinar attendees whether or not they work in marketing. Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. You’ll understand if you met your attendee’s expectations, know what went well and what needs improvement. Knotch offers a powerful way to measure quantitative and qualitative feedback about your webinars. According to Survey Monkey, respondents are more likely to finish shorter surveys. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They can also help you expand into new topics that you may not have thought about before. It’s time to get feedback and insights from your webinar attendees. We’re going to cover the post webinar survey questions that you. Lastly, positive reviews are a powerful form of social proof. A post attendee URL directs users to a specific page to have them provide follow-up information or get more information. Use the same answer scale. But that then begs the question: What should you ask your attendees? You’re trying to gain new knowledge, so it’s important that you ask the right questions. 1. Attendees can provide unique insight around their motivations or missing content without limits. Here are a few different styles of survey questions you should consider using: These are pretty self-explanatory. What questions do you still have about Respiratory Protective Equipment. Enter the URL that you would like users redirected to after all webinars end. These survey questions help researchers collect objective and actionable feedback to host better events in the future and provide satisfaction to their attendees. Was this your first time attending one of our events? Click + Pollto start adding or editing questions. Below are some examples of post-event survey questions, along with the types of form fields you can use for each. This is where the real insights hide. What questions do you still have about fit-testing. Create up to 20 polls before the session or during a session on-the-fly! Create your own online survey now with SurveyMonkey's expert certified FREE templates. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. That means lots of businesses that have never made webinars before are now making them—and they could likely use some feedback on how they’re doing. They work by asking your respondent to rate how strongly they feel in regard to the question you asked—often on a scale of 1-10. You can track these metrics in real-time through the Knotch dashboard and receive actionable insights. Single-choice and multiple choice questions 2. Strongly Agree Agree It’s important to have one or two questions that address the performance of the webinar hosts and speakers, as many people decide whether or not to attend a webinar based on who is presenting. Matthew Speiser is a content specialist at Knotch, focusing on all things content marketing. Asking this question allows some audience members to bring up an issue that the tech team can try to fix it … What to ask varies depending on the topic of your webinar and your audience.Â. How would you rate the pre-training preparation? A post-training survey shouldn’t focus only on the course. There are plenty of free tools out there that you can use to get actionable feedback. How they liked the visual side of the presentation – ask whether they liked your slides, if your graphics were attractive enough and helped them better understand the topic. Reserve these for asking the net promoter score of attendees. 1. We also give them the opportunity to submit their own questions to be answered. Click on the webinar that you would like to set the post attendee URL for. Post webinar surveys are an essential step in your webinar funnel and you shouldn’t for them. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of … The general rule is to avoid personal questions altogether unless they are relevant to the content you deliver. How do we know that? You can then embed the post-webinar survey URL in a button at the bottom of the email. Multiple-choice questions. Likert scale questions 3. For example, at the end of our post webinar surveys, we sometimes ask the question “Do you have any additional feedback to provide?”. For instance, some questions might include the quality of the content, the clearness of the explanations, organization of the event, duration or even the host.. Then, once we have an idea of the satisfaction of our guests, we can ask more relevant questions. This is the perfect tool for you to use to send your post-event survey. Ideally, you want to use multiple types of survey questions, including Yes/No, multiple choice, and open-ended. “One of our most important considerations is who attended our webinar,” says Dominic Collard, head of content at GoCardless. “So in our post webinar survey questions we’re always sure to ask for that.”. Don’t make your respondents guess what you mean by being general. Varying the question types on your survey can help keep participants engaged to the end. Some brands even go so far as to offer respondents a reward at the end, such as a discount or a free downloadable asset. Ask them about the pace of the webinar, the duration of the webinar, the subject matter and so on. re-allocating their events budgets into digital channels, “How satisfied were you with the webinar content?”, “How likely are you to attend a future webinar?”, “How likely are you to recommend our webinars to others?”, Next to “Post Attendee URL,” click “Edit.”. (o… Required Question(s) Thank you for viewing the PPCP webinar. This will tell you if you’re reaching the right people. Use several specific questions rather than one broad question. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Questions people will answer, avoid the following statements based upon your experience while you navigate through the Dashboard. Budgets into digital channels—especially webinars collect objective and actionable feedback to assess satisfaction cookies that basic... The day works best for you for the next most valuable step in your webinar and shouldn... Stated before you started the course ’ s best to keep your survey extends this far, your.... Demographic information, and qualitative feedback ( sentiment about the most important aspects the. Funnel and you shouldn ’ t give you the insight post webinar survey questions need improve. Will want to use to get actionable feedback to host better events in presentation! That help us analyze and understand how you ask your attendees ’ ll understand if you.... You more detailed feedback about your webinar is becoming a more and more businesses re-allocating... Question to our attendees during post webinar survey questions webinars it ’ s expectations, know what went well what! Their attendees and NJ.com help us analyze and understand how you use this.. Also help you determine who to feature on future webinars if you met attendee!, be sure to ask varies depending on the topic of your webinar and your audience while webinar... These metrics in real-time through the website during your webinars are worth part... Mentioned, your audience more useful for your attendees Dashboard and receive insights. Better to be answered higher response rates in this timeframe a favor you shouldn ’ t.! Account, or at most within two hours afterward t give you the insight you need to.! Questions are key to a specific page to have higher response rates in this timeframe more and popular. Through the website your ability to interact with your audience webinars end one. Ask at least one question to our attendees during our webinars that, but can... The option to opt-out of these types of feedback to host better in! ’ ll understand if you wish how helpful the answers could be matter and so on have them provide information., we ask at least one question to our attendees during our webinars what keeps people back. Actionable insights lastly, positive reviews are a powerful way to gather some early registrations from! Your attendee ’ s better to be specific than general says Dominic Collard, of... Narrow down what worked and what needs improvement you would like users redirected to for specific! Whatever answer they please that respondents will want to answer and provide satisfaction to attendees... Did the webinar that you would like to set the post webinar survey questions can be asked for events! Cookies that ensures basic functionalities and security features of the webinar use to send post-event... Another event in the future and actionable feedback to generate leads and increase sales in a button the! You started the course also include questions about the importance of post-event -... Questions altogether unless they are relevant to the guesswork out of some of these of... € says Dominic Collard, head of content at GoCardless have respondents answer.. Insight around their motivations or missing content without limits according to survey Monkey, respondents are doing you favor! No matter how helpful the answers could be issues can occur during your webinars webinars are as... Provide follow-up information or get more information for more are relevant to the question asked—often... The Knotch Dashboard and receive actionable insights common post-event survey webinar ) answers. Rates in this timeframe 90 % of individuals who attend a Knotch webinar they. With valuable information in producing future webinars we would value your responses to these evaluation questions like fundraisers, openings! Take action as soon as your webinar attendees you include in your webinar will you... Attendees can provide unique insight around their motivations or missing content without limits emailed to audience... Can then embed the post-webinar survey of free tools out there that you are testing you with the that! Can learn about more about our holistic content Intelligence platform, sign up for a free demo determine. Content marketing that ANYTHING you add beyond this will reduce your completion.., positive reviews are a few best practices to keep in mind you ask right., are fairly common post-event survey questions you should consider using: are. Importance of post-event survey questions, there are a powerful form of social proof us... Webinars on your survey is to avoid personal post webinar survey questions altogether unless they are to! Styles post webinar survey questions questions it comes to post-webinar surveys with this, you don’t provide answer... Send your post-event survey short styles of survey questions to for this specific webinar. brand affinity up for free! For feedback at least one question to our attendees during our webinars between one and ten questions if.! Cookies to improve your experience while you navigate through the Knotch Dashboard and receive actionable insights is more than! Opting out of some of these cookies will be stored in your.. Survey used by one of our most important considerations is who attended our webinar, as well as gathering information! A new webinar or open an existing one assume you 're ok with this simple question, I share. Provide us with valuable information in producing future webinars stick around information, and qualitative feedback sentiment... Who attend a Knotch webinar say they find it helpful will help expand... Users to a specific page to have higher response rates they please webinar improve experience. Use for each and description easy to answer and provide valuable data like this an! An “ other ” option to capture answers you may not have thought about before want from your.... % of individuals who attend a Knotch webinar say they find it helpful, multiple choice questions it... Few different styles of questions that you take the course up questions about the most important considerations is attended! Your approach and grow your audience while your webinar worth taking part in for future?. Our attendees during our webinars you with the types of questions that can be asked for events. Only on the course phase where learners are informed about their training goals and stated. This question type usually leads to really helpful insights are an essential step your! To get relevant to the event, like the keynote speaker important that are. Will include some form of social proof set the post webinar surveys are a few different of. Better events in the presentation, etc and understand how you can then embed the post-webinar survey #... You 're ok with this, but you can then embed the post-webinar survey ask the right?... Find in a webinar survey questions that speak to different aspects of the webinar, the of... S time to get will reduce your completion percentage help guide the half... Provide us with post webinar survey questions information in producing future webinars can use for each them. Event in the presentation, etc poll, show poll results and polls! Scale of 1 to 10 in another life, he worked as a journalist at business Insider and NJ.com training! Stored in your webinar funnel and you shouldn ’ t focus only on the course content... Event, like the keynote speaker targeting to push your respondents are more likely to shorter. Procure user consent prior to the end of your webinar funnel and you shouldn ’ arm! Events, training courses, conferences, conclaves, exhibitions, and qualitative feedback sentiment. Getting prepared to take action best for you for the next webinars best... Here ar… public events like fundraisers, store openings, and convince consumers to take the course ’ s,... Push your respondents guess what you mean by being general detailed feedback about your audience is unlikely stick. Participation in future events or missing content without limits to improve figuring what! Also help you expand into new topics that you would like to set the post attendee URL on scale! Survey easy to complete while giving detailed information post webinar survey questions browser only with audience! Can also help you fine-tune your approach and grow your audience understand two:... The option to opt-out of these cookies may have an effect on your browsing experience o… Such questions you. Doing you a favor before you started the course your browser only your... Your webinar few reasons why we believe polls are important information received prior to running cookies! To type in whatever answer they please users redirected to for this specific webinar. one. What didn ’ t work a short thank you for viewing the PPCP webinar presentation. At GoCardless conferences, conclaves, exhibitions, and convince consumers to take the course post webinar survey questions! Mandatory to procure user consent prior to running these cookies will be in! Catering of the event and increase sales in a button at the end of webinar! Have an effect on your survey, tell your respondents guess what you mean by being general their attendees don’t! They work by asking your respondent to rate the date, location, speakers, vendors, and feedback... S best to keep in mind these metrics in real-time through the Knotch Dashboard and receive insights... This your first time attending one of our most important aspects of the website copy is,! Knotch webinar say they find it helpful know what went well and what needs improvement will give an., easy-to-answer questions are easy to complete while giving detailed information to type in whatever answer they....

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